Our Services
It all begins with people. Maybe you’re building a new business, growing your team, or looking to create a workplace where everyone can thrive. Whatever your goal, how you support, develop, and communicate with your people can make all the difference. With the right HR guidance, you can build a foundation that helps both your business and your people succeed together.
The Essentials package is designed to give micro-SMEs the essentials they need to stay compliant, confident, and focused on what matters most: their people and their business.
It offers practical, no-nonsense support that helps you manage everyday HR tasks without the overwhelm of complex systems or large retainers. From templates to quick expert advice, it’s a simple way to keep your HR foundations strong.
Ideal for businesses taking their first steps toward structured HR, this package gives you peace of mind that you’re operating fairly, legally, and with professional guidance just an email away.
Essentials
● Retainer payable in advance (Monthly limits not carried over)
● 3 template HR documents. (Not Policy Writing or vetting)
● Email support with 48 hour response. (Limited to 1 working hour per Month)
● SpeakUp service available as add-on when available.
● Designed for micro-SMEs seeking compliance basics.
● Case capacity: none included.
● Policy Writing and vetting Optional tier upgrade to plus package (or Packaged)
● Adhoc Case Advise is £100ph - Once 1hr Email Support exceeded
Whats Included
Core
This package is ideal for micro and small businesses that need essential HR support without the cost or complexity of a full consultancy service.
It provides the core tools and guidance to help you stay compliant and confident in managing everyday people matters. With straightforward templates, responsive email support, and optional add-ons for extra flexibility, it’s designed to give you a solid HR foundation while keeping things simple and affordable.
● Retainer payable in advance (Monthly limits not carried over)
● 5 HR documents. (Not Policy Writing)
● Up to 2 non-complex HR cases/month. (Virtual Support and Advice)
● Email support (48-hour response).
● Phone support for urgent queries via a call back booking system (up to 1 hr/month).
● SpeakUp service available as add-on. When available.
● Policy Writing and vetting Optional add on (or Packaged)
● Adhoc Case Advice above Tier limit is £100ph ● Additional support available over the agreed limits at £100ph
Whats Included
Plus
This package is designed for growing businesses that need more hands-on HR support while keeping flexibility and value in mind. It offers practical guidance for up to two non-complex HR cases each month, backed by direct access to advice via phone or Teams for up to two hours. Disability and occupational health advice are also included, with any external partner costs passed on at cost.
●Up to 2 HR cases/month. Non Complex.
● Full phone/Teams support (up to 2 hrs/month through on-line booking system for callback).
● Disability & OH Advice included but external costs passed on from our partners.
● Annual HR Health Check after a full 12 month subscription(worth £300).
● SpeakUp service included as FOC once available.
● Max Time per client per month 4hrs
● Additional support available over the agreed limits at £100ph
● Policy writing max 1 per month
● Updated policy guidance for all Compass written Policies
● Legislative updates in line with Employment Rights Act 1996, Equality Act 2010 & ACAS Guidance and associated UK employment legislation.
Whats Included
Premium
This package is built for established businesses. It provides support for up to two non-complex HR cases each month, plus one complex case when engaged from the outset. With up to five hours of same-day phone and email support each month, you’ll have responsive, professional advice right when you need it.
Whats Included
Up to 2 HR cases/month. Non-complex
● 1 complex Case support (A Complex Case will only be covered under the Premium subscription if Compass PS is engaged from the outset of the issue.)
● Email & Same Day Phone Support (fair usage: max 5 hrs/month).
● Annual HR handbook review after 12 months subscription. (Legal Review available with costs passed on)
● Strategic HR planning session at setup only with Monthly retainer.
● 6 Monthly Health Checks after a full 6 months subscription(worth up to £1,200/year).
● SpeakUp service included. When available at no further cost.
● Case capacity: 3 /month.
● Also available for businesses that have internal HR with stretched work loads.
● Additional support available over the agreed limits at £100ph
● Max 5 HR Policies written per month with a road map for any businesses needing a full end to end bespoke setup.
● Updated policy guidance for all Compass written Policies
● Legislative updates in line with Employment Rights Act 1996, Equality Act 2010 & ACAS Guidance and associated UK employment legislation.